A services company.
With our own products.
Tecnospice is a software services company. Nine of our own multi-tenant SaaS products live, plus custom builds on top — all served to clients across India by specialist frontend, backend, QA and UAT teams and a 24×7 product-support desk.
experience
01 / origin
We started Tecnospice because the SMEs we knew were stuck — too big for spreadsheets, too small for the consulting bills behind enterprise software. So we became their software services company — and built nine of our own SaaS products along the way to cover the shapes that repeat. Build once, customise per tenant, support round-the-clock.
Today we ship nine SaaS products. eMedHub for hospitals, eMedAyur for Ayurveda chains, HR Zyra for HR & payroll, Trust Edge for sales, Fixdesk for engineering ops, eMed Longevity for whole-clinic wellness, eMed Opticals for optical retail, Yellow Mart for eCommerce, and TecnoERP to unify the back office. They run on Django + React + Next.js, on AWS, with MySQL and PostgreSQL on RDS — multi-tenant from the first commit.
Most enterprise tenants run with significant customisation. We deliver it as configuration, plug-ins and tenant-scoped extensions — never by forking the codebase — so every tenant stays on the upgrade path. Specialist QA and UAT teams gate every release before it goes live.
02 / tenets
Services-led, products underneath.
Nine of our own live SaaS products give every service engagement a head start. Customisation lives on top — never as a fork — and the same engineering bench delivers custom builds when the products don't cover the workflow. Every tenant stays on the upgrade path.
Customisation, but engineered.
Most enterprise tenants run customised. We deliver it as configuration, plug-ins and tenant-scoped extensions — not by forking the codebase. Your customisation survives the next product upgrade.
Specialist teams, gated releases.
Separate frontend, backend, QA and UAT teams hand the work along. Nothing reaches a live tenant without QA regression and UAT sign-off — and the support desk reads every release note.
24×7 support, owned not outsourced.
Our product-support desk runs round-the-clock from our team. Engineering escalation paths are written down. The pager belongs to us, not a third-party call centre.
03 / teams
Engineering, QA & UAT, Product Support, CRE, Sales and People — six teams that collaborate on every release. The work moves between them on explicit gates, so customisation never reaches your tenant without QA and UAT sign-off.
Engineering
Frontend (React + Next.js), backend (Django + AWS RDS), DevOps. Owns the multi-tenant core, the API surface, the UI of every product and the deploy pipeline.
QA & UAT
Regression coverage, customisation-aware test suites, customer-side acceptance runs. Two gates every release passes through before a tenant sees it.
Product Support · 24×7
Round-the-clock desk handling tickets across all nine products. SLA-backed responses, engineering escalation paths, monthly health reports.
Customer Relations
Onboarding, training, monthly business reviews. CREs sit between the client and the engineering bench — they make sure the implementation lands and stays landed.
Sales
Pre-sales engineering and account management. First call is with a sales engineer who can read the customer's real workflow, not a quota-carrying generalist.
People & HR
Talent, onboarding, performance, payroll. Runs on HR Zyra internally — we use the product we sell, including the parts we know need polish.
04 / process
Four steps from your first message to a working tenant. You get a written fit assessment within 48 hours of our first call — yours to keep, even if you don't hire us.
You reach out
Pick the channel that's least friction — the form on this site, a phone call, or WhatsApp. Tell us the workflow that's currently breaking. We read what you send before the first call, so you don't have to explain it twice.
We respond within one business day
A 30-minute call with a sales engineer who has actually built the products you're considering — not a generalist working off a deck. You talk, we listen.
We send a written fit assessment
Within 48 hours of the call, you get a written brief: what slots into our existing products (eMedHub, eMedAyur, HR Zyra, Trust Edge, Fixdesk, eMed Longevity, eMed Opticals, Yellow Mart, TecnoERP), what needs custom engineering, and what we'd refuse to build. Yours to keep, even if you don't hire us.
We build, ship and stay on the pager
Build → QA regression → UAT sign-off with your stakeholders → go-live. From day one, our 24×7 support desk owns the queue. SLAs in writing, monthly health reports, and the on-call rotation is ours — not yours.
05 / interop
06 / journey
Started in Sanford, FL in 2010 to put real software in front of Indian SMEs. Shipped a product. Then another. Then four more. Here's the abbreviated version.
- 201001 / 07
Founded
Started with a vision to empower Indian SMEs with engineered software. Sanford, FL HQ from day one.
- 201202 / 07
eMedHub shipped
First product launched — a hospital management platform for multi-branch operations. OPD, IPD, pharmacy, billing in one workflow.
- 201403 / 07
HR Zyra shipped
India-first HR and payroll engine — PF, ESI, PT, TDS computed, not configured. Mobile-app for shift and field teams.
- 201804 / 07
Pan-India delivery
Expanded delivery across the country. Strategic partnerships with technology providers to deepen integrations.
- 202005 / 07
Yellow Mart + industry recognition
Yellow Mart e-commerce platform launched for SMEs. Recognised as a top SME technology provider by industry analysts.
- 202206 / 07
Customer growth
Significant milestones in customer acquisition and revenue. 24×7 product-support desk fully staffed and on-call.
- 202407 / 07
Catalogue rounded out
Nine products shipped: eMedHub · eMedAyur · HR Zyra · Trust Edge · Fixdesk · eMed Longevity · eMed Opticals · Yellow Mart · TecnoERP. Continued focus on innovation across the SME stack.
That's how every Tecnospice conversation starts. Pick a call slot — you'll be on the line with the people who would actually do the work.