🛠️Software & IT Ops

Fixdesk

Ticket-management and engineering ops for software teams that find Jira overkill

Overview

Fixdesk is a lightweight ticket and engineering-ops platform built for software companies — assign work, track sprints, visualize throughput, and run support without the Jira tax. Designed by a team that ships software for a living.

Features

What you get

  • Ticket Creation & Assignment
  • Sprint & Backlog Management
  • Kanban, List & Timeline Views
  • SLA Tracking & Escalations
  • Burndown, Velocity & Throughput Charts
  • Customer Support Inbox
  • Slack & GitHub Integration
  • Role-based Access Control

Why teams pick Fixdesk

Outcomes, not features

  • Replace Jira + Helpdesk + Spreadsheet with one tool
  • See engineering throughput without configuring 12 dashboards
  • Onboard a new engineer in an hour, not a sprint
  • Built-in SLAs for support teams
  • Priced for teams of 5–500, not Fortune 500

Built for

Software CompaniesInternal IT TeamsAgencies

See Fixdesk in action.

30 minutes, tailored to your team. We'll walk through your workflow and show how Fixdesk fits.